1. Introduction & Company Information

Toro Company, founded in 2023 and headquartered in San Jose, California, USA, is a premier manufacturer and distributor of high-quality aftermarket heavy-duty truck parts. Our mission is to provide reliable, dealership-level performance parts that ensure vehicle safety and efficiency on the road.

2. Trademark and Compatibility Disclaimer

Toro Company is an independent manufacturer and distributor of aftermarket replacement parts. We are NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with PACCAR Inc., Kenworth Truck Company, Peterbilt Motors Company, or any of their subsidiaries or affiliates.

Any use of original equipment manufacturer (OEM) names, logos, truck models (e.g., T660, T680, T680 Next Gen, T700, T880, T2000, T800), or OEM part numbers (e.g., L71-6008, L71-6017, L71-6020) on this website is strictly for identification, cross-reference, and compatibility (fitment) purposes. Toro Company does not sell original OEM parts for these brands; we sell premium aftermarket components engineered to meet or exceed original factory specifications.

3. Product Descriptions and Intended Use

We make every effort to ensure that product descriptions, part numbers, and technical specifications (such as our 28 1/2" polished aluminum grille bars or our 30.5" extended length hood shocks) are accurate. However:

• Professional Installation Recommended: Heavy-duty truck components require specialized technical knowledge to install. We strongly recommend that all products, particularly critical safety components like our locking hood assist struts, be installed by a certified commercial vehicle mechanic.

• Limitation of Liability: Toro Company shall not be held liable for any direct, indirect, incidental, or consequential damages, personal injuries, fleet downtime, loss of profits, or vehicle damage resulting from improper installation, misuse, or modification of our products.

4. Pricing, Payments, and Shipping

• All prices listed on our website are in United States Dollars (USD).

• We reserve the right to adjust prices at any time without prior notice; however, orders will always be fulfilled at the price confirmed during checkout.

• Shipping Policy: We offer Free Shipping on orders over $450 USD within participating zones in the United States. Estimated delivery times are subject to the carrier (UPS, FedEx, DHL, USPS) once the order leaves our warehouse in California.

5. Returns and Warranties

We stand by our core value of Unyielding Quality.

• Returns are accepted within 30 days of purchase, provided the part has not been installed, shows no signs of wear, is free from damage, and remains in its original packaging.

• Our warranties cover manufacturing defects. The warranty is strictly void if the component has been improperly installed, altered, or subjected to extreme operating conditions beyond its intended heavy-duty usage.

1. Information We Collect

When you browse our shop, create an account, or make a purchase, we collect the necessary information to securely process your order:

• Contact and Delivery Details: Full name, company/fleet name, email address, phone number, shipping address, and billing address.

• Payment Processing Information: Your credit or debit card data is handled securely and encrypted via industry-leading payment gateways (such as Stripe or PayPal). Toro Company never stores, logs, or views your credit card numbers on our local servers.

• Browsing Data: IP addresses, browser types, and website interaction data collected through cookies to enhance and personalize your shopping experience.

2. How We Use Your Information

Your commercial and personal information is used exclusively to:

• Process, fulfill, and ship your orders for aftermarket truck parts.

• Send automated order updates, tracking numbers, and delivery confirmations.

• Provide customer support, manage technical inquiries, and process returns or warranty claims.

• Send occasional promotional emails regarding new inventory updates or fleet discounts, only if you have explicitly opted into our newsletter.

3. Data Protection and Third-Party Sharing

We do not sell, rent, trade, or lease your personal or business information to third parties. Your data is only shared with authorized partners strictly required to fulfill our services:

• Logistics and shipping carriers (to deliver your heavy-duty parts).

• Secure payment processors (to securely clear your credit card transaction).

• Our web hosting platform (Hostinger) to ensure a secure and functional infrastructure.

4. Security

We implement robust security measures, including Secure Socket Layer (SSL) encryption protocols throughout torocompanyparts.com, to safeguard your data against unauthorized access, loss, or misuse.

5. Your Rights

You have the right to access, correct, update, or request the permanent deletion of your personal data at any time. To exercise these rights or if you have any questions regarding our policies, please contact our support team.

CONTACT INFORMATION: For legal inquiries, terms clarification, or customer support, please contact us:

• Email: support@torocompanyparts.com

• Location: San Jose, California, USA

• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM PST

At Toro Company, we respect your privacy and are committed to protecting the personal and commercial data of our clients and fleets.